Farid Fritz

Farid is an accomplished consultant, psychologist, teacher, and leader. Farid is fluent in Spanish and English and has helped business leaders be more effective in cross-cultural communication. He is also skilled in customer service, sales, marketing, training, counseling, and translating.

Farid has worked for multinational firms, including Ford Motor Company, and in academics, hospitality, and retail. He is a skilled consultant/trainer and translator/interpreter, specializing in product knowledge and customer loyalty. Farid’s command of four languages positions him well to provide training and facilitation services in multiple languages and countries, adding another level of service to Pondera’s repertoire.

Farid received a Bachelor of Arts in French with a minor in Spanish at Grand Valley State University. He also holds a Master of Science and a Teaching Certificate in Secondary Education Counseling from Grand Valley State University. Additionally, he has a Master of Science in Clinical Psychology from Western Michigan University.

Farid currently lives in Miami, Florida, where he is in close proximity to his second home on Mexico’s Yucatan Peninsula.

Office: 616.956.3410 Cell: 305.332.4603

Jacqueline Taylor, Ph.D.

“Jackie” is a talented executive, board member, consultant, and entrepreneur. She has served the education community for over 25 years including positions of VP for College and Community Relations, a Provost, a Chief Operating Officer, a VP of Diversity and Cultural Affairs, a VP of Development, and as a President. Jackie’s work as an executive was with the following colleges and universities: Davenport University, Community College of Alleghany County (PA), Fulton- Montgomery Community College (NY), and Lansing Community College. Prior to joining Pondera, Jackie founded and operated her own consulting firm.

Jackie obtained her Master’s degree and Ph.D. in College & University Administration from Michigan State University. She is certified to administer Myers Briggs Type Assessments and has published articles and made presentations on Leadership Development, Organizational Change, Total Quality Management, Diversity, and Multicultural topics. She has received numerous awards for leadership, excellence and achievement, including Distinguished Alumna Awards from Lansing Community College, Aquinas College, and MSU.

Jackie lives in the Greater Grand Rapids area where she demonstrates her passion for building strong communities through her work as past president of the Downtown Rotary Club of Grand Rapids and by current and past service on the boards of YMCA of Grand Rapids, ATHENA International, the Michigan Women’s Foundation, Michigan Habitat for Humanity, the Heritage Hill Board, Michigan Nonprofit Association and Michigan Campus Compact among others. Jackie is an ardent supporter of Michigan State University and its academic and athletic programs.

Office: 616.956.3410 | Cell: 616.446.8060

Keith Williams

Keith enjoyed a distinguished career as an executive in Higher Education with leadership positions at University of Massachusetts at Amherst and Michigan State University, where he most recently served thirteen years as Executive Director of the MSU Alumni Association. He possesses a wealth of experience in group dynamics, gained serving on boards of directors of several local, regional, and international organizations. Pondera’s clients benefit from Keith’s passion to advance the effectiveness of leaders and the teams they lead.

Keith is a native of the British territory of Bermuda, and ventured to Michigan to complete undergraduate and graduate work at Michigan State University. Keith is certified to administer Myers-Briggs Type Indicator assessments and brings a unique perspective to Pondera with his fluency in several languages and extensive international experience from worldwide work and travel. Keith holds an extensive list of special honors and professional memberships.

Keith is enjoying life with his wife Nicole, and their three children, Jonathan, Mckenzie, and Brooklyn. He is actively involved in the community through membership on boards of directors of several organizations. He proudly serves as a mentor for Kids Hope USA representing Oneida Church to mentor a young student in the Grand Ledge School System.

Office: 616.956.3410 | Cell: 517.290.5684